“Requested service not available” when launching an Autodesk program

30 September 2021All, Autodesk SoftwareApplied Software, Services & Support



When trying to sign into Autodesk account from within an Autodesk program or the Autodesk Desktop app, the following message is displayed:

The most common causes are:

  • Server side security update.
  • Firewall blocking services.
  • Time zone.
  • Router issue.
  • Trusted sites settings.
  • Hosts file blocking access to services.
  • Corrupted Windows user profile.
  • Wrong Bootcamp Windows emulator installation on MAC or iOS.
  • Outdated Microsoft Internet Explorer.
  • Antivirus blocking

To see all the the recommended solutions by Autodesk click here:  “Requested service not available”



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