The Autodesk Assistant

17 February 2023All, autodesk, Services & SupportAutodesk Licensing, Autodesk Software, Downloads



Updated October 9, 2023


For years the Autodesk Virtual Agent was an option for downloading and installing software should you not have access to your Autodesk Account. Recently the Autodesk Virtual Agent was renamed Autodesk AssistantAutodesk Assistant guides you through all the steps you need for downloading. 

New call-to-action

Once you’re in, you’ll find the interface fairly self-explanatory, but if you need further assistance and installation tips, you can follow the steps laid out in Autodesk’s “Installing Autodesk products from the Autodesk Assistant” document.

To download the software:

  1. Go to Autodesk Assistant.
  2. Sign in, if you are not already. 
  3. Select the black Cloud (lower right corner of the page).
  4. Select Post-Purchase Support
  5. Select Downloads.
  6. Select Download Software.
  7. Select Find a product download.
  8. Enter the name of the product you wish to download and select it from the list (i.e. AutoCAD).
  9. Select product and version (i.e. AutoCAD 2024).
  10. Toggle ON Multiple Computers, specify English for the Language and select Submit.
  11. Select the download icon for each of the Download(s) listed.

NOTE: If your download has multiple parts, be sure to download and SAVE ALL the parts.

12. Once the download(s) are complete, extract the files using the first part (i.e. AutoCAD…001_00X).

You are now ready to install your Autodesk products on your computer.


To stay competitive and thrive in this dynamic market, your company may need an innovative operating model. Contact Graitec Group today and check out the Digital Innovation Framework™. Your journey to modeling the future starts here.



New call-to-action

System Requirements for Bluebeam Revu 21

15 January 2024All, BluebeamRick Kremer

following are minimum and recommended requirements when using Bluebeam Revu with office documents and construction project documents

System Requirements for Autodesk Revit 2024

10 April 2023All, Architecture and Engineering, autodesk, Digital Transformation, MEP, RevitEric Daniel

List of system requirements for using Autodesk Revit 2024 and Revit LT 2024, entry level and performance level, plus Citrix,…

Important Bluebeam Announcement

4 April 2023All, Bluebeam, IT Services, Services & SupportDiana Ramirez

Bluebeam has announced the updated End of Life (EOL) date for Bluebeam Revu 2019 and older versions will now be…